Help
How it works
Delivery and collection
Collect free from FeaFea Clothing Stores, Dodoma. We send word as soon as your order is ready — usually within a day.
Paying by mobile money
At checkout we send a payment request to your phone. Enter your PIN on the phone to pay — the order page shows it the moment it lands. Mobile money works for Tanzania numbers.
No request? Check the number, then press “Send it again” on the order page. Nothing is taken until you enter your PIN.
Paying by card
Visa and Mastercard are paid on Snippe’s secure page — we never see your card number. Your receipt goes to the email you give at checkout. A card is the way to pay from anywhere outside Tanzania, Kenya and Uganda.
Your order
Every order has its own page — we text you its link, and only you have it. It shows where your order is: paid, ready to collect, on its way, or done.
